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Geninfinity Privacy Policy

Geninfinity Education Ltd.

Last Updated Date: [21 March, 2025]

This Privacy Policy outlines the privacy practices of Geninfinity Education Ltd. (“Geninfinity,” "we," "our," or "us") when you interact with us on our websites, applications, or other online products or services to which we link this Privacy Policy (collectively, our “Services”), including how we collect, use, and disclose your personal information.

Our privacy practices may vary in the locations where we operate to reflect local practices and legal requirements. If you are a resident of Canada, the For Canadian Residents—Your Rights section and the For Canada Services section of the Data Retention, Security and Transfers section applies to you.

Table of Contents

  1. Information We Collect
    1. Information You Provide to Us
    2. Information We Collect Automatically
  2. How We Use Your Information
  3. Disclosure of Information
  4. Data Retention, Security and Transfers
  5. For Canadian Residents—Your Rights
  6. Advertising and Marketing / Targeted Advertising and Analytics
    1. Targeted Advertising and Analytics
    2. How We Use Google Analytics
  7. Third-Party Websites and Services
  8. Changes to This Policy
  9. Contact Us

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you create an account, request customer support, or otherwise communicate with us. We may collect, use, and disclose different types of personal information, depending on our relationship with you, which could include:
  1. Contact information, such as your name, billing address, delivery address, e-mail address and telephone numbers;
  2. Financial information, such as your bank account number and payment card details used to purchase products or services Financial information, for which we engage third-party payment processors to collect your payment information; and
  3. User account information and preferences. We also collect, use, and disclose aggregated, deidentified, and anonymized data, which Geninfinity uses and discloses in accordance with applicable law. Aggregated, deidentified, and anonymized data is not considered personal information because it cannot be used to identify you. We may also collect any other information you choose to provide.

Information We Collect Automatically

We automatically collect the following categories of information:
  1. Transactional information, such as the history of your transactions with us.
  2. Technical and usage information when you use our website, such as your internet protocol (“IP”) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
  3. Information collected by cookies and similar tracking technologies:
    • A “cookie” is a small text file that contains information and is stored on your computer. We use cookies and similar tracking technologies, such as web beacons and pixels, to automatically collect information about your use of our website and your interaction with our emails. Information we collect may include your IP address (or proxy server), device and application identification numbers, location, browser type, internet service provider and/or mobile carrier, pages and files viewed, searches, operating system and system configuration information, and date/time stamps associated with your usage.
    • We use this information to facilitate the use of our website, with your consent for our business or analytical purposes (including to assess website traffic and track search criteria), and to personalize web pages according to your choices and interests.
    • If you do not wish to accept cookies, you can adjust your web browser settings so that you automatically deny the storage of cookies or are informed each time a website requests to store a cookie. Previously stored cookies can also be deleted through your web browser. Please refer to your web browser’s help pages for more information. Some areas or features of our website rely on cookies and may not work if you delete or decline cookies. For more information about cookies generally please visit www.allaboutcookies.org. Some third-party applications require cookies to be used. [For more information, see the Advertising and Marketing/Targeted Advertising and Analytics section below.]

How We Use Your Information

We use the categories of the information we collect in accordance with applicable law, including with your implied or express consent where required by law, to:
  1. Provide and improve our services;
  2. Process transactions and payments, as well as to manage accounts, including to issue you tokens;
  3. Communicate with users regarding updates, promotions, and support;
  4. Enhance website functionality and user experience, including to monitor and analyze website trends, activities, develop and improve our websites and Services;
  5. Comply with legal and regulatory requirements;
  6. Conduct marketing and advertising (see the “Advertising and Marketing[/Targeted Advertising and Analytics]” Section below and for information about how to opt-out);
  7. If you post content on our Services, [the public/other users of our Services] will be able to see this information; and
  8. Investigate legal claims and protect our rights, operations or property. We may also use your personal information for other purposes after providing you with notice and/or obtaining your consent from time to time, and as otherwise required or permitted by law.

Disclosure of Information

We may disclose your personal information when we obtain your consent to such disclosure or you direct us to. We also disclose the categories of information described above. as follows:
  • [To [the public/other users] when you direct us to do so by using our Services to intentionally interact with [the public/other users] to discuss a project or communicate with investors;
  • When we believe such disclosure is required or permitted by law and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Geinfinity, our users, the public, or others.
  • To a third party in the event of any significant business transaction, such as a merger, sale of assets, or reorganization. To service providers, vendors, contractors and consultants that perform a variety of services on our behalf, such as payment card processors, technical support providers, and data storage and processing service providers. If we transfer your personal information to a service provider, we require that they maintain the confidentiality of your personal information and keep it secure. We also require that our service providers comply with applicable privacy laws and only use your personal information for the limited purposes for which it is provided.
  • To our advertising partners, for the purposes described above.

Data Retention, Security and Transfers

  • We retain personal data only as long as necessary for its intended purpose or as required by law.
  • Geninfinity is located in the Canada and we have operations and vendors in the United States and Canada. Therefore, we and those who perform work for us may transfer your information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law
  • For Our Canada Services: We have implemented physical, organizational, contractual, and technological security measures in an effort to protect your personal information from loss or theft, unauthorized access, use, or disclosure. We also ensure that we limit the access to your personal information to our employees on a need-to-know basis.
  • Despite these measures, we cannot guarantee that our safeguards will always be effective. A breach of security safeguards can result in risks such as phishing and identity theft. In such cases, we will act promptly to mitigate the risks and to inform you where there is a real risk of significant harm, or as otherwise required by law.
  • We may also require that you assist us in safeguarding your personal information. For example, if you create an account through our website or applications, you should use a unique and strong password and not share your password with others.
  • If you have reason to believe that your personal information is no longer secure, please contact us immediately using the contact information in the “Contact Us” section below.
  • We may transfer your personal information outside of Canada, in particular to the United States and Canada to fulfill the purpose for which we collected it, including for processing and storage by service providers. While your personal information is outside of Canada, it is subject to the laws of the country in which it is located, which may have different data protection laws than Canada. Those laws may require disclosure of your personal information to authorities in that country. For more information about our policies and practices regarding service providers outside of Canada, contact us using the contact information in the “Contact Us” section below.

For Canadian Residents—Your Rights

We expect you to supply us with updates to your personal information, when required. We will not routinely update your personal information unless such a process is necessary.
You may make a request to review any personal information about you that we have collected, used, or disclosed, and we will provide you with any such personal information to the extent required by applicable laws.
You may also challenge the accuracy or completeness of your personal information in our records. If you demonstrate that your personal information in our records is inaccurate, incomplete or equivocal, we will amend or delete your personal information as required. Where appropriate, we will transmit the amended information to third parties to whom we have disclosed your personal information.
You may also have the right to withdraw your consent to the use and communication of your personal information. We may require that you provide sufficient identification to fulfill your request to access or correct your personal information. Any such identifying information will be used only for this purpose. We will not charge you any fees to access your personal information in our records without first providing you with an estimate of the approximate fees, if any.
If you object to how we handle your request, you may have the right to make a complaint to the applicable provincial privacy commissioner.

Targeted Advertising and Analytics

We may use your personal information for marketing and advertising purposes, including:
  1. Sending promotional emails, newsletters, and special offers;
  2. Displaying personalized advertisements on our website or third-party platforms (as further described below);
  3. Conducting data analytics to improve ad targeting and content relevance (as further described below); and
  4. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly at support@geninfinityeducation.com.

Targeted Advertising and Analytics: We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, pixels, web beacons, device identifiers, and other technologies to collect information about your use of our Services, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information may be used to deliver advertising targeted to your interests on other companies’ websites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.

How We Use Google Analytics

We use Google Analytics to recognize you and link the devices you use when you visit our Sites or services on your browser or mobile device, log in to your account on our services, or otherwise engage with us. We share [a unique identifier, like a user ID or hashed email address,] with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our service and to tailor our content to you. We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) to inform, optimize, and display ads based on your past visits to the services. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, go to the Google Analytics Privacy Policy or to Google Opt-Outs to learn about Google Analytics' currently available opt-outs. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager or NAI's online resources.

Third-Party Websites and Services

We may provide links to third-party websites for your convenience and information. Those other websites, products, or services are governed by the privacy statements and policies of the respective third party. This Privacy Policy does not extend to any websites, products, or services provided by third parties. We do not assume responsibility for the privacy practices of third parties and we encourage you to review all third-party privacy statements prior to using third-party websites, products, or services.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy. If we make significant changes, we may provide you additional notice such as through our website or via email. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contact Us

For any privacy related inquiries, please contact us at:

For Canada:
Geninfinity Education Ltd. #220 930-3025 Lougheed Hwy,
Coquitlam, BC, Canada, V3B 6S2
support@geninfinityeducation.com

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